Johns Auto Service NAPA AutoCare Center
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Johns Auto Service
508 E 22nd St
Yuma, AZ 85365
928-782-6776
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7:30AM - 5:00PM
7:30AM - 5:00PM
7:30AM - 5:00PM
7:30AM - 5:00PM
7:30AM - 5:00PM
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ASE (Automotive Service Excellence)
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HOME > CODE OF ETHICS

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.
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